The Operator's Notebook
Notes on running the business, not just delivering it.
Field notes on operations, capacity, and the systems founders build once they stop confusing being busy with being in control.
Capacity Planning
Why Founders Who Grow Faster Stop Thinking in Years (And Start Thinking in 90-Day Sprints)
There's a particular kind of frustration that many founders experience halfway through the year. The annual goals are still sitting in a planning document,…
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Systems & SOPs
The Onboarding Gap: What New Hires Need Is Employee Onboarding Systems
When a new hire struggles, it's easy to assume you made the wrong hiring decision. More often, you've uncovered a systems problem. Small businesses…
Systems & SOPs
How System-First AI Adoption Works for Businesses
Every week, another founder adopts an AI tool hoping it'll save time, reduce manual work, or finally bring order to a growing business. Instead,…
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